Reference

ora78 Legal terms for your account

ora78 Legal terms explain how you open, use and manage an account for casino rooms, sports markets and local wallet payments in Indonesia.

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Legal terms for DANA and QRIS

ora78 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Legal terms apply to account creation, identity details, wallet activity and access to the lobby where local law permits. Before your account opens, we use the phone verification step to connect the account to you; inaccurate or mismatched details can pause access while we ask

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for clarification. Deposits through DANA, OVO, GoPay or QRIS must use a payment profile that you control, while bank transfer and virtual account records may require a matching account reference. We may request payment evidence when a receipt or transaction status does not match the account
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record. The same policy applies when you move between casino rooms such as Super Sic Bo and sports markets involving football, badminton or basketball. If a rule changes because of Indonesian requirements, we will present the applicable wording through the account or support path. Access depends
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on local law, and we do not describe a route as available where local law does not permit it.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Where Legal questions reach our team

Legal questions should reach us through the account support panel, where your account reference and the relevant policy path stay together.

RECORD PRACTICES

How ora78 handles Legal records

Legal handling is practical: we keep the account details needed for phone verification, payment matching and access decisions, then use the support route for questions or correction requests.

Account data

We use the details attached to your account to complete phone verification, match payment ownership and assess access where local law permits. Keep those details accurate so a policy check can be completed without avoidable delay.

Cookies

Cookies can retain sign-in state and selected policy preferences on the browser you use. Clearing them may require you to sign in again, but it does not remove the Legal duties attached to your account.

Account security

Phone verification is completed before account access, and payment evidence is checked when wallet or bank records do not align. Do not share account codes or let another person use your verified phone.

Record retention

We retain account, verification and transaction records for the period needed to apply Legal requirements, resolve disputes and respond to lawful requests. A retention question can be sent through your signed-in support panel.

Request a change

To request a correction, state which account detail is wrong and provide the matching reference. We may ask for a phone verification step before changing personal or payment-related records.

Who to contact

Our account support team handles Legal questions, access explanations and record requests. Use the support panel with your account reference, especially when the issue concerns QRIS, bank transfer or a virtual account.

Legal answers before account access

These Legal answers cover the questions we expect before you open an account from Indonesia. They explain the phone step, payment records, policy changes and correction route without separating legal terms from the account activity they govern. If your situation is not covered, use the support panel and include the relevant wallet or account reference.

It covers account opening, phone verification, payment ownership, record handling and access decisions for the available lobby. Access depends on local law, so the applicable route may differ by Indonesian location.

Yes. We use a clear phone verification step before account access. If the number, account details or payment ownership cannot be matched, we may pause the account while support explains the required correction.

You may use the listed wallet rail where it is presented for your account and where local law permits. The payment profile should belong to you, and a receipt may be requested when status records differ.

Bank transfer and virtual account activity must carry the correct account reference so we can match the transaction. BCA, BRI, Mandiri or BNI records may be checked when a payment status needs clarification.

Yes. Send a correction request through the signed-in support panel, identify the inaccurate field and provide your account reference. We may repeat phone verification before changing personal or payment-related data.

Access depends on local law. If a local requirement prevents account or lobby access, we will not suggest a workaround; contact support for the policy wording that applies to your account.

Use the account support panel and ask which account, verification or transaction record you want clarified. Include the relevant date or payment reference so our team can locate the correct policy record.

ora78 Legal terms for your account

Where Legal questions reach our team

How ora78 handles Legal records

Account data

Cookies

Account security

Record retention

Request a change

Who to contact

Legal answers before account access

01 What does the ora78 Legal page cover?

02 Does Legal require phone verification?

03 Can I use DANA, OVO, GoPay or QRIS under these terms?

04 How does Legal handle a bank transfer?

05 Can I ask ora78 to change my account details?

06 What happens if access is not allowed in my area?

07 How do I ask about retained Legal records?

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